Commercial law
Compliant terms and conditions in Luxembourg: what your terms of sale must contain
22 March 2026 · 6 min
Making your terms and conditions enforceable
Terms and conditions only have value if the customer was able to read them and accept them before the contract was concluded. Otherwise, they are unenforceable.
The methods of acceptance depend on the sales channel (shop, website, B2B).
The essential clauses
Price and payment terms, deadlines, retention of title, limitation of liability, warranties and jurisdiction clause: these elements directly protect your business.
A clear payment clause, coupled with penalties, makes subsequent recovery easier.
E-commerce and B2C: enhanced obligations
Online sales and sales to consumers impose specific information requirements, in particular on pre contractual information and the right of withdrawal.
B2B and B2C terms and conditions therefore cannot be identical.
This article is general information and does not constitute legal advice. For advice tailored to your situation, request a consultation.