T&C
Lawyer for your general terms and conditions of sale in Luxembourg
The firm drafts robust general terms and conditions of sale that comply with Luxembourg and European law, tailored to your activity, whether B2B, B2C or e-commerce.
Your terms and conditions are the legal foundation of every sale: they set the price, the timeframes, the payment terms, the liability and the resolution of disputes.
Well-drafted terms protect you against unpaid invoices and challenges, and strengthen your position should a dispute arise.
The need
Many businesses sell with no terms and conditions at all, or with copied terms that are not compliant.
In e-commerce and B2C, precise mandatory information is required, such as the right of withdrawal and pre-contractual disclosures.
The risk
Terms that cannot be enforced for lack of acceptance, unfair clauses treated as void, and penalties for breaching information obligations.
Without a payment and penalty clause, recovering what you are owed becomes much harder.
How the firm helps
Drafting of bespoke terms and conditions, incorporating payment clauses, retention of title, liability and jurisdiction provisions.
The firm ensures your terms are enforceable and compliant for each of your sales channels. Our digital tools only speed up information gathering; the drafting is handled by a lawyer admitted to the Luxembourg Bar.
Practice areas
When to call on the firm
- Launching a business selling products or services.
- Bringing an e-commerce site into compliance.
- Securing your payment terms and conditions.
- Adapting your terms to a professional or consumer customer base.
Method
Our engagement process
- 1
Information intake
You describe your need via a structured form or an initial call. Our digital tools serve only to organise this information and save time.
- 2
Lawyer qualification
Maître Maglo reviews your situation, identifies the legal issues and confirms the feasibility and exact scope of the engagement.
- 3
Transparent quote
You receive a clear fee proposal, a fixed fee or a range, before any engagement. Nothing is billed without your approval.
- 4
Legal work
The firm drafts, negotiates or litigates as required. Every deliverable is designed and approved by a lawyer admitted to the Luxembourg Bar.
- 5
Tracking and delivery
You follow your matter transparently and receive your finalised documents with the explanations you need.
Documents required
- • A description of your offering and your customer base
- • Your sales channels (shop, website, B2B)
- • Existing terms and conditions, where applicable
Deliverables
- • Drafted, ready-to-use terms and conditions
- • An enforceability note
- • E-commerce and B2C recommendations where needed
Indicative timing
Terms and conditions are generally delivered within 3 to 7 working days, depending on the complexity of the offering.
Fixed fee stated in advance
The fee depends on the nature of the activity (B2B, B2C, e-commerce) and is communicated before any drafting begins, from EUR 1,500.
FAQ
Frequently asked questions
Are terms and conditions mandatory?
Terms and conditions are mandatory in part: in B2C and e-commerce, pre-contractual information must be provided. In B2B, terms and conditions are not imposed but are strongly recommended to secure your sales.
How do I make my terms and conditions enforceable?
To make your terms enforceable, the customer must be able to read and accept them before the contract is concluded. The firm sets out the method best suited to your sales channel.
Do I need different terms and conditions for e-commerce?
Yes, e-commerce requires specific terms and conditions, notably on the right of withdrawal and consumer information, so online sales need dedicated wording.
Let’s talk about your matter
Describe your situation: you receive an initial analysis and a transparent quote, with no obligation. One dedicated lawyer, from start to finish.