Document overseen by a lawyer

Terms and conditions of sale in Luxembourg

The firm drafts compliant, enforceable terms and conditions of sale, tailored to your B2B, B2C or e-commerce activity.

In short

General terms and conditions of sale in Luxembourg govern price, payment, delivery and liability. They must be accepted before the order and, in B2C, comply with the Consumer Code. The firm drafts them to suit your sales channel, B2B, B2C or e-commerce, within 3 to 7 working days.

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Responsible for legal content: Maître Cora Maglo, Avocate à la Cour, Liste I du Barreau de Luxembourg depuis 2009. · Applicable law: Luxembourg

Drafting of terms and conditions of sale in Luxembourg: key points at a glance

Fees, timeframes, documents and deliverables
Item	What to know
Fees	Fixed fee for terms of sale, confirmed in advance. Depending on the nature of the activity (B2B, B2C, e-commerce).
Indicative timing	Delivery within 3 to 7 business days, depending on the complexity of the offer.
Documents required	A description of your offer and your customers Your sales channels (shop, website, B2B) Any existing terms of sale
Deliverables	Ready-to-use terms and conditions of sale A note on enforceability E-commerce / B2C recommendations

Terms and conditions of sale govern price, payment, delivery, liability and dispute resolution. They are your first line of protection against unpaid invoices.

Cerno is a law firm admitted to the Luxembourg Bar; its digital tools only simplify information gathering, qualification of the matter and tracking of requests, never replacing the lawyer’s advice. The firm ensures your terms are enforceable and compliant for your sales channel.

Drafting of terms and conditions of sale in Luxembourg: when should you call on the firm?

You sell with no terms of sale, or with copied terms that are not compliant.

In B2C and e-commerce, specific mandatory disclosures are required.

What happens if you do nothing?

Unenforceable terms, unfair clauses left unwritten, penalties for failure to inform.

Without a payment clause, recovery of sums due is weakened.

How does the firm step in?

Bespoke drafting of your terms: payment, retention of title, liability, jurisdiction.

Advice on how acceptance should be obtained to guarantee enforceability.

Practice areas

When to call on the firm

Launch a business selling products or services.
Bring an e-commerce website into compliance.
Secure your payment terms and deadlines.
Distinguish professional customers from consumers.

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Start your case in under 5 minutes

A simple, transparent process supervised by a lawyer admitted to the Luxembourg Bar.

Today, most cases can be initiated entirely online. Our digital tools streamline administrative steps so the lawyer can focus on the legal analysis of your situation.

Step 1 of 5 · 3 to 5 minutes

Describe your need

Select your issue, answer a few simple questions and share your documents if needed.

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What you get

Initial qualification of the case
List of useful documents
Secure transmission

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What reassures our clients

Confidentiality

Lawyer’s professional secrecy.

Speed

Start your case online 24/7.

Transparency

Fees communicated before engagement.

Expertise

Review by a lawyer of the Luxembourg Bar.

Simplicity

Under 5 minutes to open your case.

Fixed fee for terms of sale, confirmed in advance

Depending on the nature of the activity (B2B, B2C, e-commerce).

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FAQ

Frequently asked questions

Do my terms of sale have to be accepted in writing?

The customer must be able to review them and accept them before the contract is concluded. The arrangements depend on the sales channel.

Are different terms needed for e-commerce?

Yes. Online sales require specific disclosures (right of withdrawal, consumer information).

Do terms of sale replace a contract?

They govern everyday sales; for a specific or high-stakes relationship, a dedicated contract remains preferable.

Official sources

Go further

Terms-of-sale lawyer Commercial law Commercial contract GDPR

Founded in 2013; Maître Cora Maglo has been admitted to the Luxembourg Bar since 2009

2013: independent firm
2009: at the Bar since 2009
4,7/5: 81 Google reviewsRead reviews

Testimonials

What our clients say

4,7/5 on Google, 81 reviews

Selected excerpts from public reviews. Consult the Google listing for all ratings and comments; a testimonial does not guarantee a legal outcome.

Had a consultation with Me Cora Maglo about my Luxembourg Blue Card application. She explained everything clearly: the process, timeline and documents I need, and helped me with my wife’s family reunification too. Honest and practical advice. I felt confident after talking to her.

F. P.

J’ai beaucoup apprécié le service de Maître Maglo : son sérieux, sa sympathie, son professionnalisme et sa disponibilité. Toujours répondu rapidement et clairement, avec des conseils pragmatiques, sans pousser à des procédures longues et coûteuses lorsqu’elles ne sont pas justifiées.

N. W.

Super assistance and great support! Highly recommend. All my questions were answered, Cora and her team kept me updated all the time. I will definitely reach out to them next time for my residency.

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